About Us

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Founded in 1998 as Southside Heating & Cooling and purchased in March 2003 by Scott M. Shelton, Charlotte Comfort Systems continues to grow by always putting the customer first. This simple and meaningful approach to doing business is the result of Scott’s experience working in the HVAC (heating, cooling and indoor air quality) business, and seeing things in the industry he thought needed changing.

When Scott decided it was time to own his own Charlotte HVAC company, he decided to build his business on the values he had come to passionately believe in: personal, hands-on customer service, an emphasis on complete satisfaction, and performing services without any hidden costs or “surprises.” And unlike many similar companies, Charlotte Comfort Systems always follows-up on service after each sale. This benchmark of quality is just one reason why the vast majority of first-time customers consider themselves long-time customers of Charlotte Comfort Systems.

In addition to serving the needs of Charlotte area residents, Scott Shelton also volunteers his time as an active member and leader for several local and regional professional organizations. He currently serves as past President of the Charlotte Plumbing-Heating-Cooling Contractors Association and as Board Member of the Mecklenburg County Building Development Commission.

The team at Charlotte Comfort Systems takes great pride in being recognized by Angie’s List and the Better Business Bureau as a company you can trust for your heating, cooling and air quality needs. As seen by our many testimonials, we are passionate about the customers that we serve. When the time comes to choose a provider to service, replace or improve your heating, cooling or air quality system, look no further than the professionals at Charlotte Comfort Systems.